--- title: "Public Status Pages for Uptime Monitoring — Uptrack" description: "Build trust with customers using a public status page. Show real-time uptime, incident history, and maintenance schedules. Included on every Uptrack plan." url: https://uptrack.app/guides/status-pages --- # Why your SaaS needs a public status page When your service goes down, your inbox floods. Customers don't know if you're aware, if you're fixing it, or if they should switch to a competitor. A public status page answers all three questions before they're asked. ## The support ticket spiral Without a status page, every outage triggers the same pattern: 1Customer notices something broken → opens a support ticket 210 more customers notice → 10 more tickets 3Your team spends 30 minutes replying "we're aware and working on it" instead of fixing the problem 4Customers who didn't check support assume you don't know 5Trust erodes. Some start evaluating alternatives A status page breaks this cycle. Customers check the page, see you're on it, and move on. Your team fixes instead of replying. ## What a good status page shows ### Real-time status Each service shows operational, degraded, or down — updated automatically from your monitors. ### Uptime history 90-day uptime bars per service. Customers see your track record, not just current state. ### Incident updates Post updates during incidents. "Investigating" → "Identified" → "Resolved". Customers follow along. ### Subscriber notifications Let customers subscribe via email. They get notified when incidents start and resolve — no manual broadcasting. ## Who uses status pages SaaS products — Show API uptime to customers and investors. Link from your docs footer or help center. Agencies — Give each client their own status page. Show them you're monitoring their sites proactively. Internal teams — Password-protected status page for internal services. DevOps sees everything, stakeholders see summaries. E-commerce — Checkout down during a sale costs money. A status page lets customers know you're fixing it instead of abandoning carts. Open source projects — Show your community that infrastructure is healthy. Build trust with contributors and sponsors. ## Uptrack status pages Every Uptrack plan includes status pages — no separate product, no add-on fee. Assign monitors to a page, pick a slug, and share the URL. ### What's included by plan | Feature | Pro | Team | Business | | ---------------------------- | --- | --------- | --------- | | Status pages | 5 | Unlimited | Unlimited | | 90-day uptime bars | Yes | Yes | Yes | | Subscriber notifications | Yes | Yes | Yes | | Custom domain | — | Yes | Yes | | Theming | — | Yes | Yes | | Password protection | — | Yes | Yes | | Whitelabel (remove branding) | — | — | Yes | ## Set up in 2 minutes 1 ### Create a status page Go to Dashboard → Status Pages → Create. Pick a name and slug (e.g., `status.yourcompany.com`). 2 ### Assign monitors Pick which monitors appear on the page. Each shows its current status and 90-day uptime history. 3 ### Share the link Your page is live at `uptrack.app/status/your-slug`. Add it to your footer, docs, or help center. Or create via API: ``` curl -X POST https://api.uptrack.app/api/status-pages \ -H "Authorization: Bearer YOUR_API_KEY" \ -H "Content-Type: application/json" \ -d '{"name": "Acme Status", "slug": "acme"}' ``` ## Why not use Statuspage by Atlassian? Atlassian Statuspage is the market leader, but it's a separate product at $79/mo. Most teams don't need a standalone status page tool — they need it bundled with their monitoring. | Provider | Price | Free tier | Custom domain | Bundled with monitoring | | ---------------------- | -------------- | --------- | ------------- | ----------------------- | | Statuspage (Atlassian) | $79/mo | No | Yes | Separate product | | Better Stack | $20/mo | Yes (1) | Paid | Bundled | | UptimeRobot | $7/mo | No | Paid | Add-on | | Instatus | $20/mo | Yes (1) | Yes | Standalone | | Uptrack | Free, or $3/mo | Yes (1) | Team+ | Built-in | ## FAQ ### Does the status page update automatically? Yes. When a monitor detects a confirmed outage (consecutive failed checks), the status page updates automatically. You can also post manual incident updates. ### Can I use my own domain? Yes, on Team and Business plans. Point a CNAME to Uptrack and your status page lives at `status.yourcompany.com`. ### Can I hide it from search engines? Yes. Team+ plans include a noindex option so your status page doesn't appear in Google results. ### How many subscribers can I have? Pro: 1,000, Team: 5,000, Business: 10,000. Need more? Add extra subscribers at $0.01/subscriber/month. ### Can I see an example? Yes — Uptrack's own status page is public at [uptrack.app/status/uptrack](https://uptrack.app/status/uptrack). ## Create your status page in 2 minutes Status pages are included on every plan: 5 on Pro, unlimited on Team. No separate product, no add-on. [See plans](https://uptrack.app/pricing) ## Related reading - [Status pages](https://uptrack.app/features/status-pages) - [Status page](https://uptrack.app/glossary/status-page) - [Uptrack status page](https://uptrack.app/status/uptrack) - [Uptrack for agencies](https://uptrack.app/for/agencies)