# Uptrack — Complete Product Documentation for LLMs

> The uptime monitor that doesn't cry wolf.
> Website: https://uptrack.app

## What is Uptrack?

Uptrack is an all-in-one monitoring platform that combines uptime monitoring, cron/heartbeat monitoring, alerting, and public status pages. It's designed for developers and small teams who want reliable monitoring without false alerts or complex pricing.

The key differentiator is alert confirmation: Uptrack requires 2-5 consecutive failed checks before creating an incident. A single DNS timeout or CDN hiccup doesn't wake you up at 3am.

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## Monitoring Types

### HTTP/HTTPS Monitoring
- Check any URL at intervals from 30 seconds to 3 minutes
- Validate status codes, response time, keyword presence/absence
- Custom HTTP methods (GET, POST, PUT, DELETE, HEAD)
- Custom request headers and body
- Response body assertions: JSONPath, regex (coming soon)
- Response time degradation alerts (threshold-based)

### DNS Monitoring
- Check A, AAAA, CNAME, MX, TXT, NS, SOA records
- Validate expected values
- Custom DNS server support
- Alert on unexpected record changes

### SSL Certificate Monitoring
- Track certificate expiry
- Alert at configurable thresholds (14, 30, 60 days before expiry)
- Monitor issuer, subject, and chain

### TCP/Ping Monitoring
- Check port availability
- Measure connection time
- Support for any TCP service

### Heartbeat/Cron Job Monitoring
- Passive monitoring: your service pings a unique URL on each run
- Configurable grace period
- Alert when a ping is missed
- Perfect for: cron jobs, scheduled backups, ETL pipelines, background workers, queue processors
- Included on all plans (competitors like Cronitor charge $2/monitor/month separately)

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## Pricing (as of June 2026)

HTTP/uptime monitors are sold by count (30s on every plan). Browser (Playwright)
checks are 10-50x heavier, so they have a separate per-tier count AND a minimum
check frequency — the frequency is the cost cap, with no metered/overage billing.

### Free — $0/month
- 10 monitors — all at 30-second checks
- 1 browser monitor (checked hourly)
- Email + Slack + Discord + Telegram alerts
- 5 status pages
- 1 month history
- 2 team members
- API access + audit logs
- 3 monitoring regions (EU, US, India) — consensus required before alerting

### Pro — $3/month ($2.50/month billed annually, $30/year)
- 50 monitors — all at 30-second checks
- 5 browser monitors (every 10 minutes)
- Email + Slack + Discord + Telegram alerts
- 5 status pages
- 2 years history
- 3 team members
- Keyword monitoring

### Team — $20/month ($15/month billed annually, $180/year)
- 200 monitors — all at 30-second checks
- 20 browser monitors (every 5 minutes)
- Unlimited alert channels
- Unlimited status pages
- 2 years history
- 5 team members
- Custom domain for status pages
- Status page theming
- Maintenance scheduling
- Weekly uptime reports
- Escalation policies

### Business — $79/month ($49/month billed annually, $588/year)
- 1,000 monitors — all at 30-second checks
- Unlimited browser monitors (every 1 minute, fair-use)
- Unlimited alert channels
- Unlimited status pages
- 5 years history
- 15 team members
- Whitelabel status pages (remove Uptrack branding)
- Custom email sender
- SSO / SAML (Okta, Azure AD, etc.)
- Priority support

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## Alert Channels

| Channel | Free | Pro | Team | Business |
|---------|------|-----|------|----------|
| Email | Yes | Yes | Yes | Yes |
| Slack | Yes | Yes | Yes | Yes |
| Discord | Yes | Yes | Yes | Yes |
| Telegram | Yes | Yes | Yes | Yes |
| Webhooks | Yes | Yes | Yes | Yes |

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## Status Pages

- Public status pages with custom branding
- Custom domain support (Team+)
- Email subscriber notifications
- Maintenance window banners
- 90-day uptime bars per service
- Color theming (Team+)
- Whitelabel — remove "Powered by Uptrack" (Business)
- Password protection (Team+)
- Search engine opt-out (Team+)
- Embeddable widget and SVG badges

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## Features Available on All Plans

- API access (REST API with API keys)
- Audit logs (track all team actions)
- 2FA / TOTP authentication with backup codes
- Response time charts (ECharts)
- Uptime history with daily breakdown
- Incident management (create, acknowledge, resolve)
- Data export (CSV)
- Alert confirmation (2-5 consecutive checks)
- Multiple monitor types (HTTP, DNS, SSL, TCP, Heartbeat)

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## Technical Stack & Architecture

- Backend: Elixir / Phoenix running on an OTP cluster — built for fault tolerance and zero-downtime deploys
- High availability: dual API nodes with automatic failover via Cloudflare tunnels (~5s recovery)
- Database: PostgreSQL with Patroni HA (automatic leader election, streaming replication)
- Connection pooling: PgBouncer behind HAProxy health-checked against Patroni `/master` endpoint
- Time-series: VictoriaMetrics for response time metrics and uptime calculations
- Job queue: Oban (PostgreSQL-backed, transactional guarantees)
- Caching: Nebulex (in-memory ETS, per-node)
- Frontend: React 19, TanStack Router/Query, TypeScript, Tailwind CSS
- Payments: Paddle (merchant of record)
- Hosting: Netcup (Nuremberg, Germany), Cloudflare (CDN/DNS/Pages)
- Infrastructure as code: NixOS + Colmena for reproducible deployments

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## API

REST API available at https://api.uptrack.app/api/
OpenAPI spec at https://api.uptrack.app/api/openapi

Authentication: API key via `Authorization: Bearer <key>` header or `x-api-key` header.

Key endpoints:
- GET /api/monitors — list monitors
- POST /api/monitors — create monitor
- GET /api/monitors/:id — get monitor details
- GET /api/analytics/monitors/:id — response time trends, uptime charts
- GET /api/incidents — list incidents
- GET /api/status-pages — list status pages
- GET /api/alert-channels — list alert channels
- POST /api/billing/checkout — create checkout session

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## MCP Server

Uptrack offers an MCP (Model Context Protocol) server at `https://api.uptrack.app/api/mcp`, allowing AI assistants like Claude to manage monitors, check status, and view analytics.

### Authentication
- OAuth 2.0 with PKCE (for Claude.ai Connector)
- API key Bearer token (for direct integrations)

### Discovery
- `GET /.well-known/oauth-authorization-server` — OAuth endpoints (RFC 8414)
- `GET /.well-known/oauth-protected-resource` — Resource metadata (RFC 9728)

### Available Tools (11)
| Tool | Type | Description |
|------|------|-------------|
| list_monitors | read | All monitors with status |
| get_monitor | read | Monitor details + 30d uptime |
| create_monitor | write | Create new monitor |
| delete_monitor | write | Delete monitor |
| pause_monitor | write | Pause monitoring |
| resume_monitor | write | Resume monitoring |
| list_incidents | read | Recent incidents |
| get_dashboard_stats | read | Dashboard overview |
| get_monitor_analytics | read | Response time trends |
| list_status_pages | read | Public status pages |
| list_alert_channels | read | Alert configuration |

### Direct Connection
`claude mcp add --transport http uptrack https://api.uptrack.app/api/mcp --header "Authorization: Bearer YOUR_API_KEY"`

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## Feature Pages

Detailed pages for each monitoring type:
- Uptime Monitoring (HTTP/HTTPS): https://uptrack.app/features/uptime-monitoring
- SSL Certificate Monitoring: https://uptrack.app/features/ssl-monitoring
- DNS Record Monitoring: https://uptrack.app/features/dns-monitoring
- TCP Port Monitoring: https://uptrack.app/features/tcp-monitoring
- Ping/ICMP Monitoring: https://uptrack.app/features/ping-monitoring
- Keyword/Content Monitoring: https://uptrack.app/features/keyword-monitoring
- Browser Monitoring (synthetic Playwright flows, per-step screenshots, visual regression): https://uptrack.app/features/browser-monitoring
- Heartbeat/Cron Monitoring: https://uptrack.app/features/heartbeat-monitoring
- Public Status Pages: https://uptrack.app/features/status-pages

## Integration Pages

Setup guides for each alert channel:
- Slack: https://uptrack.app/integrations/slack (Free plan)
- Discord: https://uptrack.app/integrations/discord (Free plan)
- Telegram: https://uptrack.app/integrations/telegram (Pro+)
- Email: https://uptrack.app/integrations/email (All plans)
- Microsoft Teams: https://uptrack.app/integrations/microsoft-teams (Pro+)
- Webhooks: https://uptrack.app/integrations/webhooks (Pro+)
- PagerDuty: https://uptrack.app/integrations/pagerduty (Pro+)
- SMS & Phone: https://uptrack.app/integrations/sms (Pro+)

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## Role-Based Landing Pages (14 pages)

Targeted pages for different user personas:
- Developers: https://uptrack.app/for/developers (API, CLI, MCP, code examples)
- DevOps: https://uptrack.app/for/devops (multi-region, escalation, HA)
- Startups: https://uptrack.app/for/startups (free tier, growth path)
- Agencies: https://uptrack.app/for/agencies (1,000 monitors, white-label)
- E-commerce: https://uptrack.app/for/ecommerce (checkout monitoring, lost sales)
- SaaS: https://uptrack.app/for/saas (SLA tracking, API monitoring)
- Freelancers: https://uptrack.app/for/freelancers (10 free monitors for clients)
- WordPress: https://uptrack.app/for/wordpress (no plugin, external monitoring)
- Shopify: https://uptrack.app/for/shopify (store + checkout monitoring)
- SRE: https://uptrack.app/for/sre (alert fatigue reduction, escalation)
- Indie Hackers: https://uptrack.app/for/indie-hackers (side project monitoring)
- MSP: https://uptrack.app/for/msp (managed service provider, multi-client)
- Product Teams: https://uptrack.app/for/product-teams (dashboards, reports)
- Non-technical: https://uptrack.app/for/non-technical (simple, no code)

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## Competitive Positioning

Uptrack has 24 detailed comparison pages at https://uptrack.app/compare/

### vs UptimeRobot — free plan went commercial-only, false alerts from single-check
### vs Pingdom — enterprise prices, $1/monitor adds up fast
### vs Better Stack — per-monitor + per-responder pricing, $129+/mo for small team
### vs Datadog — full observability but bill shock ($1000s/mo), no status pages
### vs HetrixTools — reliable but dated 2010s UI, no alert confirmation
### vs Freshping — 50 free monitors but frequent false alerts, limited channels
### vs Pulsetic — beautiful status pages but 30s checks only on expensive plans
### vs Hyperping — polished with browser checks but $24/mo + per-seat pricing
### vs Oh Dear — Laravel-focused, no free plan, EUR 15/mo for 5 sites
### vs Site24x7 — full APM suite but overwhelming, 10-min free checks
### vs New Relic — $49/user/mo with confusing synthetic check quotas
### vs Checkly — developer-focused Playwright checks, $24/mo for simple uptime
### vs Grafana Cloud — k6 scripted checks, complex pricing, $25k/yr enterprise min
### vs Uptrends — 230+ locations but no free plan, 30s only on expensive plans
### vs Uptime Kuma (self-hosted) — free but you maintain the server, no HA
### vs Gatus (self-hosted) — YAML-only config, Kubernetes-native, no web UI
### vs Statping-ng (self-hosted) — beautiful themes but development stalled since 2023

### Key advantages across all competitors
- 10 free monitors, all at 30s — the only free plan with 30-second checks on every monitor
- Alert confirmation (2-5 consecutive checks) — almost nobody else does this
- Transparent flat-rate pricing — no per-monitor, per-seat, or usage-based surprises
- Status pages included on all plans
- MCP integration for AI tools (Claude, ChatGPT)

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## Contact

- Website: https://uptrack.app
- Email: hello@uptrack.app
- GitHub: https://github.com/hoangbits