--- title: "Terms of Service — Uptrack Uptime Monitoring" description: "Terms governing your use of Uptrack uptime monitoring. Acceptable use, billing, data privacy, and more." url: https://uptrack.app/terms --- [← Back to home](https://uptrack.app/)

# Terms of Service

Last updated: October 24, 2026 ## 1. Acceptance of Terms By accessing or using Uptrack ("the Service"), operated by Uptrack ("the Company", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the service. ## 2. Description of Service Uptrack provides website and service monitoring, including HTTP checks, SSL monitoring, alert notifications, and public status pages, on a free plan and on paid plans. The service is provided "as is" without warranty of any kind. ## 3. User Accounts You are responsible for maintaining the security of your account. You must provide accurate information when creating an account. You may not use the service for any illegal or unauthorized purpose. ## 4. Acceptable Use You agree not to: - Use the service to monitor URLs you do not own or have permission to monitor - Attempt to overwhelm target servers with excessive check frequencies - Use the service for any form of denial-of-service testing - Resell or redistribute the service without permission Free plan fair use. The free plan is for monitoring your own sites and services, or ones you have permission to monitor. Do not use it for load testing, or to check third-party targets without their permission. We may pause free monitors after 37 days without a sign-in, and we may limit or close free sign-ups at any time. ## 5. Service Availability We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance and unforeseen issues may cause temporary downtime. We are not liable for any damages resulting from service interruptions. ## 6. Data and Privacy Your use of Uptrack is also governed by our [Privacy Policy](https://uptrack.app/privacy). By using the service, you consent to the collection and use of data as described therein. ## 7. Billing and Refunds Paid subscriptions are billed on a recurring basis through our merchant of record, [Paddle.com](https://www.paddle.com), which handles payment processing, invoicing, and sales tax on our behalf. You may cancel your subscription at any time. Refunds are available within 30 days of purchase or renewal as described in our [Refund Policy](https://uptrack.app/refund). The free plan has no charge and needs no payment method. Registered nonprofits and charities can get the Pro plan free for 12 months. We can end a grant if the organization no longer qualifies or if the information given was not true. We can also end a grant for a government body, a political party, a group whose mission is religious worship or a for-profit social enterprise. When a grant ends, the organization moves to the plan of its subscription, or to the Free plan if it has none. ## 8. Termination We reserve the right to suspend or terminate accounts that violate these terms. You may delete your account at any time through the application settings. ## 9. Changes to Terms We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms. ## 10. Contact For questions about these terms, contact us at [support@uptrack.app](mailto:support@uptrack.app).