Streaming
Is Prime Video down right now?
Prime Video is Amazon's streaming service for films, series, live sports and channel add-ons, included with Amazon Prime in many countries. Typical complaints are videos that will not start, buffering during live sports, and errors when buying or renting titles.
Common questions
Is Prime Video down right now?
This page requests primevideo.com from 22 locations on six continents at the same time. Each location reports the HTTP status code and the response time. When most locations fail, Prime Video is down for everyone. When only a few fail, the problem is regional. When every location gets an answer, Prime Video is up and the problem is probably between you and the site.
What should I do if Prime Video is down for me only?
Reload without the browser cache (Ctrl+Shift+R, or Cmd+Shift+R on a Mac) or open primevideo.com in a private window. Flush your DNS cache, or switch to a public DNS resolver such as 1.1.1.1 or 8.8.8.8. Turn your VPN or proxy off, or on, to take a different route, and try mobile data instead of Wi-Fi to rule out your ISP. If other sites fail too, contact your ISP.