Productivity
Is Intercom down right now?
Intercom is a customer service platform with live chat, a help desk, help center articles and the Fin AI agent. When it fails, the chat widget disappears from websites, agents cannot load the inbox and replies arrive late; testing from 22 locations at once shows whether intercom.com is up.
Official status pageCommon questions
Is Intercom down right now?
This page requests intercom.com from 22 locations on six continents at the same time. Each location reports the HTTP status code and the response time. When most locations fail, Intercom is down for everyone. When only a few fail, the problem is regional. When every location gets an answer, Intercom is up and the problem is probably between you and the site.
What should I do if Intercom is down for me only?
Reload without the browser cache (Ctrl+Shift+R, or Cmd+Shift+R on a Mac) or open intercom.com in a private window. Flush your DNS cache, or switch to a public DNS resolver such as 1.1.1.1 or 8.8.8.8. Turn your VPN or proxy off, or on, to take a different route, and try mobile data instead of Wi-Fi to rule out your ISP. If other sites fail too, contact your ISP.