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Is Optimum down right now?
Optimum is a US internet, TV and mobile provider, and optimum.net is where customers sign in for email, bills and account settings. Reported problems include Optimum email that will not open, payment errors and sign-in loops; a check from 22 locations tells whether the website itself is down.
Common questions
Is Optimum down right now?
This page requests optimum.net from 22 locations on six continents at the same time. Each location reports the HTTP status code and the response time. When most locations fail, Optimum is down for everyone. When only a few fail, the problem is regional. When every location gets an answer, Optimum is up and the problem is probably between you and the site.
What should I do if Optimum is down for me only?
Reload without the browser cache (Ctrl+Shift+R, or Cmd+Shift+R on a Mac) or open optimum.net in a private window. Flush your DNS cache, or switch to a public DNS resolver such as 1.1.1.1 or 8.8.8.8. Turn your VPN or proxy off, or on, to take a different route, and try mobile data instead of Wi-Fi to rule out your ISP. If other sites fail too, contact your ISP.