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Is Spectrum down right now?

Spectrum is Charter's internet, TV and mobile brand in the US, and spectrum.net is its customer site for sign-in, bills and Spectrum email. Failed logins, webmail that will not load and payment errors are typical reports; checking from 22 locations shows whether the site is up for everyone.

Common questions

Is Spectrum down right now?

This page requests spectrum.net from 22 locations on six continents at the same time. Each location reports the HTTP status code and the response time. When most locations fail, Spectrum is down for everyone. When only a few fail, the problem is regional. When every location gets an answer, Spectrum is up and the problem is probably between you and the site.

What should I do if Spectrum is down for me only?

Reload without the browser cache (Ctrl+Shift+R, or Cmd+Shift+R on a Mac) or open spectrum.net in a private window. Flush your DNS cache, or switch to a public DNS resolver such as 1.1.1.1 or 8.8.8.8. Turn your VPN or proxy off, or on, to take a different route, and try mobile data instead of Wi-Fi to rule out your ISP. If other sites fail too, contact your ISP.