Delete your Uptrack account

1. In the mobile app (iOS and Android)

Open Settings, scroll to Danger zone and tap Delete account. For safety, the app deletes an account only within 15 minutes of a sign-in. If you signed in earlier, the app asks you to sign in again first.

2. On the website

Sign in at uptrack.app, open Settings and choose Delete account.

3. By email

If you cannot sign in, email [email protected] from the address on your account and ask us to delete it. We aim to reply within 5 business days.

4. What we delete, and when

Your account is deactivated at once, and you can ask support to restore it for 30 days. After 30 days we permanently delete your account, your organization, your monitors, alert settings, incidents and check results. Encrypted database backups expire on a rolling schedule, so the deleted data leaves our backups within 35 more days.

Invoices are kept by Paddle, our payment provider, because the law requires it. See the privacy policy for details.