Uptrack support

Contact us

Email support@uptrack.app. This is the only support address. Send the email from the address on your Uptrack account, and tell us what you tried and what happened. For a problem with a monitor, include the monitor name or URL and the time it happened, with the time zone.

We aim to answer refund requests and account deletion requests within 5 business days. See Refund Policy and Delete your account.

Help with Claude or ChatGPT

The MCP guide explains how to connect Uptrack to Claude, Claude Code and ChatGPT, how sign-in works, what each tool does and how to disconnect. If the guide does not solve your problem, email us and name the app you use.

Self-service

• REST API documentation: the API for monitors, incidents, status pages and alert channels.
• Service status: the public status page of Uptrack itself.
• Privacy Policy, Terms and Refund Policy.